Designing an e-commerce journey

The device from which visitors access your store will directly affect whether they can successfully visit your store and bring about conversions. Weber improves the experience by providing independent optimization for different devices to increase user engagement and increase the likelihood of conversion.

When visitors enter the online store to shop, Weber's real-time chat tool provides customers with the most timely help, clearly understands the problems currently encountered by users, and provides solutions to the problems, effectively eliminating obstacles in the customer's shopping process.

Understand the common reasons why shoppers give up paying during the additional purchase process from Weber business data, or proactively eliminate consumers' worries or fears through online chat, and take corresponding intervention measures, which can not only increase the chance of conversion, but also increase customer loyalty. loyalty.