Congratulations on getting the order, but don’t forget to send a thank you email to the customer. Send emails to successful buyers through Weber's customer information list to trigger repurchase.
Thank you email
Send a plain text thank-you email to the buyer. You can also promptly introduce to them how to use the product they purchased, precautions, or how to find help when they encounter problems, etc.
Comments or feedback
When shopping and receiving an order, send an email to ask the customer about the effect of use and leave a message for after-sales service. If you are encouraging repeat shopping, you can also send coupons here.
Stimulate repeat purchases
After the order is completed, you can recommend popular products in the store to customers, or new products, free trial products, etc. No matter what, the purpose is to hope that customers will enter your website again, interact with your products, and make purchases again. .